Returns & Exchanges

At Graywolf, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’ve made returns and exchanges easy.

Returns: If you're not fully satisfied with your purchase, you can return it within 10 days from the date of delivery. To qualify for a return, items must be unused, unworn, and in their original condition with all tags and packaging intact.

Exchanges: If you'd like to exchange an item for a different size or color, simply follow the same process as returns. We’ll ensure you get the right product to fit your needs. Please note, exchanges are subject to product availability.

How to Return or Exchange:

1. Contact our customer service team at [email/contact info] to initiate the return or exchange process.
2. Pack the item securely, including the original receipt or proof of purchase.
3. Ship the item back to us using a trackable service to ensure we receive it safely.

Shipping Costs: Shipping costs for returns and exchanges are the responsibility of the customer unless the item is defective or we made an error in your order.

Refunds: Once we receive your return, we will process your refund within 10 days. Refunds will be issued to the original payment method.

If you have any questions or need assistance, please don’t hesitate to reach out to our customer service team at info@graywolfgear.com. We’re here to help!