Privacy Policy

At Gray wolf, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

1. Information We Collect

We collect personal information when you use our website, place an order, or interact with our services. This may include:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address, payment information (such as credit card details).
  • Non-personal Identification Information: Browser type, IP address, device type, and browsing behavior on our site (e.g., pages visited, time spent on the site).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and billing.
  • To communicate with you about your orders, returns, exchanges, or any customer service inquiries.
  • To improve our website and services, including providing personalized recommendations and content.
  • To send promotional emails, newsletters, or special offers (only if you have opted in to receive them).
  • To comply with legal obligations or resolve disputes, if necessary.

3. How We Protect Your Information

We take the security of your personal information seriously. We use secure encryption technologies (such as SSL) to protect sensitive data transmitted through our website. We also implement physical and administrative safeguards to protect your information from unauthorized access, alteration, or destruction.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with trusted partners who assist with fulfilling orders, processing payments, or delivering products (e.g., shipping companies, payment processors).
  • Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect the rights and safety of our business and customers.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. These cookies help us remember your preferences, analyze website traffic, and personalize content. You can adjust your browser settings to manage or disable cookies, but please note this may affect the functionality of our site.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
  • Withdraw consent for any data processing based on consent.

To exercise any of these rights or to request further information, please contact us at info@graywolfgear.com

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website with the updated date. Please review this policy periodically to stay informed about how we protect your information.